Can I copy Messages from Conversations?
Android
Tap and hold down on the required message and the content will be copied to the device clipboard.
iPhone
Tap and hold down on the message, highlight the text, and tap copy.
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Messages are Not in Order or Show the Wrong Time/Date?
Make sure automatic date/time are enabled in settings. Android - Tap menu, then tap 'Settings' - Scroll down and tap 'System' - Scroll down and tap 'Date & Time' - Tap to toggle 'Automatic Date & Time' if not already enabled. For Android users also ...
Forwarding Options
In this section you will find 2 options for forwarding Chatbot Responses and an option to forward Voicemail Messages (to up to 5 emails or numbers). They are as follows Forwarding Chatbot Responses to Email Tap to open settings Select 'Forward Chat ...
How Do I Delete a Chat?
Android Hold down the desired conversation from the main conversations page. Select 'yes' when asked to confirm. Iphone Swipe right and tap delete on the main conversations page.
Can I Initiate a Chat with Someone not in my Contact List?
No, you will need a contact with either an email or number in order to initiate conversations. An alternative is to have that person visit your Digital Business Card and start a chat with you.
Deleting Voicemails
You can delete Voicemail messages by tapping on the Tendant home screen. Android Tap and hold down the message you wish to delete. You can then select 'Yes' when asked for confirmation. Apple Swipe left to right on the message you wish to delete, ...